customer advisor
At Cross Border Talents we believe that humans are the fundamental resource for every production or service. It is why we are so driven to connect the right person to the right job. To connect passion and purpose.
If you are a junior professional seeking to enter the healthcare industry, you love the human-centered content of the interactions and enjoy ensuring the smooth functioning of an organization, this could be your chance! Our client, an innovative medical device company is looking for a Customer Service Representative, in Lisbon.
Your main tasks:
Manage requests regarding the use and proper functioning of health devices.
Answering phone inquiries, providing support and resolving customer’s issues in a empathetic manner.
Request and collect updated documentation required by the customer’s payer, and complete the order entry and the coordination of product shipment.
What You’ll Need to Succeed:
Excellent command of English
Familiarity with technology
Open-mindedness and strong interpersonal & communication skills
At least 6 months of technical support/troobleshooting experience
What We Offer:
Competitive remuneration package
Food Allowance
Intensive training with modern software tools
Career Advancement
Opportunity to work with one of the most prestigious firms in the industry
Empresa: Cross Border Talents
Local: Lisbon
Tipo: Full-time;
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