team manager with english
You come with:
Ability to learn quickly. Pro-active, self-starter, and ambitious;
C1 – C2 level of English;
Easily adaptable to new circumstances, technologies, and procedures;
Well-organized and able to handle administrative tasks efficiently;
At least 6 months experience in managing a team in a fast-paced environment (preferably in BPO industry);
Ready to work on a shift rotating schedule including the weekends and national holidays.
You will:
You will consult for the Client(s) in the start-up phase of projects by performing a study of the needs and by delivering implementation reports;
You will manage day to day operational interactions with the client;
You will coordinate day-to-day activities to meet or exceed Service Level Agreements;
You will report on the overall performance of the team and suggest possible areas of improvement;
You will manage staff schedules, staff recruitment, training, performance evaluation, monitoring;
You will define and organize processes and use of tools;
You will define and manage the tasks, roles, and responsibilities of the customer teams.
We have for you:
Working on an international project;
Base Salary + performance bonus + Health insurance + Meal Allowance + Laptop;
No need to worry with “back to the office date” it won’t be that soon;
Recurrent Training Sessions;
Young & multicultural environment;
Fast-growing company with international career opportunities;
Innovative HR culture with dedicated HRBP.
Empresa: Conectys
Local: Lisboa, Portugal
Tipo: Full-time;
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