Manpower Portugal is currently recruiting Social Network Reviewer native or fluent in French, German or Duch for a prestigious client in Miraflores.
This is an amazing opportunity for starting your career while working in the vibrant city of Lisbon, the capital of the Portugal.
Responsibilities
– Processing and reviewing accounts that have been flagged for review due to having uploaded potentially sensitive content to ensure there are no violations of policies;
– Responding to notification of potentially sensitive information in an appropriate manner by validating the inquiry and performing further investigation. This may include cooperating with subject matter experts to respond or support in the response to inquiries or escalations. Raising these to the correct person which may include but is not limited to external third parties, the client or Accenture.
– Understanding and performing content reviews under supervision for International and Domestic cases following client processes and procedures at all times.
– Ensuring all social media content complies with all published policies, procedures and any legal and regulatory requirements that the company is obliged to adhere to.
– Being accountable for workable solutions and processes within your specific area of responsibility.
– Escalating issues to client Point of Contact as appropriate;
– Addressing most non-routine issues
Ensuring all work is performed in accordance with SLAs and metrics.
– Responsible for other activities assigned.
Are you the person we are looking for?
– Fluency in one of: French, German or Duch
Knowledge in English LEVEL B2 (all the training in Englis).
– Strong attention to detail;
– Great communication and interpersonal skills
Enthusiastic, positive attitude with a strong willingness to learn;
– Team player;
– Good knowledge of internet and associated technologies;
– Direct contract with our client;
– Good environment and multicultural;
– Available for shifts;
– 12th grade;
– 1-2 years’ experience in a professional work environment.
Location – Oeiras
Schedule – 24/7 -3 shifts (07h to 16h / 15h to 24h / 22h to 07)
Empresa: Vera Araújo – Manpower
Local: Oeiras – Lisboa
Tipo: Full-time;
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