Our team is growing and we are looking for a Marketing Manager in Lisbon with proven experience to support our growth both locally and internationally. In this role you will be responsible for spreading the word out and monitor customer experience for our two brands 27 Lisboa and 27 Studio, in line with Artistic Direction.
Your mission
Marketing Strategy
Establish positioning, Message strategy, identify target audiences, Channel and media strategy, and develop marketing plans across different channels and segments.
– Lead Marketing Strategy execution, leveraging internal support and driving collaboration.
– Oversee web designs.
– Diffuse internally our brands core values and corporate culture.
-Communication Leader
-Oversee digital content creation and tone of voice.
-Negotiate contracts and prices for advertising.
-Create schedules for advertising online and offline.
-Be the focal point for media outlets and journalists.
-Customer Experience online and offline
Monitor customer journey and propose continuous improvement plan.
Identify customer needs and take proactive steps to maintain positive experiences.
Develop the customer journey, identifying opportunities for continuous improvement.
Analyze and train team members on improving their communication skills.
Skills and Qualifications
This is a senior position with 5 years of proven successful experience, where autonomy and expertise in your domain are key. You are asked to define strategies and help team members to achieve their goals. The following requirement are expected:
-English and Portuguese fluent (C1 minimum).
-Master Degree or equivalent professional experience.
-Excellent digital culture, experience in an e-commerce or retail company is a plus.
-Know your sector technology: Instagram, SEO, SEA, Spreadsheets, Analytics, Adwords.
-Able to manage Data analysis, Social media marketing, Paid advertising, Email campaign.
-Be organized and build a coherent plan based on strategic thinking.
-Know how to brief copywriters on the message needed.
-Knowledge of UX, CX, how to use a CRM, build reports and performance analysis.
-Manage international projects and travel abroad as needed for Fares and Pop-ups.
-Be a Proactive person, a Team Player, always ready to help to reach success together.
ABOUT 27 LISBOA AND 27 STUDIO
We started 27 Lisboa with a simple idea: share a selection of beautiful objects, well made, and easy to live with, that we have found around the world. We look at the materials used, the social and environmental policies in place and the brand’s overall ethics. So, 27 Lisboa is a true personal curation. All the products are previously tested and used by us and our families.
27 Studio, at the heart of Lisbon, in Chiado, is a space dedicated to organic beauty that provides the best results with natural treatments. A “me time” to pause in a beautifully fitted appartement.
27 Lisboa and 27 Studio are part of Maisons Julien et Kelly Dassault, a group focused on impact investments and purpose driven strategies. MJKD is present in projects such as Voltaire ebikes, SmartGarant digital guarantor, Jho organic intimate hygiene or Commune coliving.
Empresa: 27 Lisboa
Local: Lisboa
Tipo: Full-time;
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