process manager

The Team is responsible for improving both the workflow between teams and the processes that support a broad range of projects within the company.

As a member of the Process Management Team, you need to facilitate processes creation, document them in a clear and visible way, and make sure everyone involved is comfortable with the final solution.

You will act as a coach of people and teams, making the right questions at the right moment, enabling changes and improvements exactly where they are needed.

You will provide a systemic view of the delivery process, providing important metrics to guide management decisions.

You will help Delivery Managers and Team Leaders to understand how the work flows and how to make it visible and simple in the management tools.

You are a natural leader and an empathetic change agent.

– Process mapping (BPMN or similar)
– Create Performance reports with corporate metrics and indicators
– Experience in continuous improvement, kanban method and flow metrics
– Experience on Atlassian platforms (configuration and administration)
– Ability to think in a holistic way

– Degree in Management, Computer Science or similar field
– Kanban Management Professional (KMP) certification
– Knowledge of Jira and Confluence platforms
– Knowledge of JQL
– Scrum and Kanban
– Agile at scale (SAFe, Nexus, Flight levels)

We have:
– Health Insurance;
– Training;
– Lots of work (comes with free coffee, fruit, and snacks!);
– Career Evolution;
– Mentoring and Talent Development programs;
– Soccer and Volleyball;
– Power ups.

Empresa: Anónimo
Local: Porto

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