product and customer experience manager



Mitdream is looking for a product and customer experience manager to lead our team into our next venture!

You will be in charge of all the decisions related to the design, implementation and execution of Mitdream’s new product line BETA. Your work will be mainly regarding three responsibilities:

1. Analyzing and determining the best market and product ranges to offer through BETA, based on the opportunities identified and the available supply.

2. Designing and communicating a unique customer experience with our team, tailor-fitted to the product and sector BETA will be targeting.

3. Implementing and running the BETA product line customer experience, continuously working on refining the platform and improving customer experience.

Above all, the team is looking for a proactive and creative individual to guide Mitdream’s path with the BETA product line. We value determination to work, a willingness to share and harness learning, teamwork, passion, and drive.

Mitdream is an e-commerce startup that launched in 2020, specializing in the sale of personal protective equipment and healthcare products. We are now looking to broaden our portfolio and opportunities by entering new markets. The company currently operates with a small range of products in each industry (1-10 products in healthcare, for example). Our team has extensive experience with online sales, marketing and advertising technologies, and logistics operations (orders, sorting and dispatching).

Suggested experience

Ideal candidates come from an industrial design background, or related careers
Preferably candidates with knowledge and/or experience in: product design, market research, customer experience design and management

Abilities
Ideal candidates have abilities and characteristics related to:

•Strong motivation and willingness to learn
•Market and product research
•Customer experience design
•Analytical thinking
•Creative thinking
•Flexibility to a dynamic work environment

Perks

•Dynamic and flexible work environment
•New and exciting learning opportunities everyday
•Possibility of equity in the company

Empresa: Mitdream
Local: Lisboa, Portugal
Tipo: Full-time;


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