digital product lead designer

About us

In, we help big companies to automate interactions with their customers using Artificial Intelligence and Chatbots.

Founded in 2016, with very consistent growth over the years, we’re working with dozens of clients from different sectors like Banks, Insurance Companies, Utilities, the Public Sector, Fast Moving Consumer Goods, etc. Our team is based in Lisbon and we are currently expanding to other countries.

We are in an intense growth phase, and we want to integrate a Digital Product Lead Designer on our team. You’ll lead and define the web-based product experience across all our frameworks, partnering with the Product Director and other cross teams, research, and engineering to make sure we continue to create, improve and innovate our product and brand.



You’ll be in charge of ensuring that the customers’ journey is seamless regardless of their expectations and product solutions reporting to the Product Director and CTO while collaborating with leads and engineers;

You’ll be assigned a team to coordinate, guide, and direct;

You’ll take part and moderate discussions of product strategies within the different teams;

You’ll seek and find ways to improve individual, team, and company performance.

Product Development

Support in building product strategy and a plan backlog of changes for the product that’s aligned with the development team and coordinate implementation;

Research and Analyse trending products on the market to understand changing user expectations;

Within the information gathered from teams and partners, determine and design guidelines working with UI designer;

Design prototypes and test their usability with end-users;

Conduct Qualitative and quantitative tests for requirement gathering.


5+ years working as a Product Designer, User Experience Designer or similar with SaaS products;

BSc/MSc in Product Design or relevant field;

Metric-driven mindset, working towards strategic product objectives;

Flowed the User-Centered Design Process within Digital product projects;

Solid understanding of usability heuristics & design principles (balance, hierarchy, harmony, contrast, emphasis, repetition, pattern, rhythm, motion);

Prepare wireframes, flow maps, information architecture, lo-fi and hi-fi prototypes, and implementation-ready designs;

Comfortable working in a fast-paced environment with a diligent, autonomous, can-do attitude;

Expert command of one of the following prototyping and design tools such as: Balsamiq, Figma, Sketch, Abstract, Invision, Adobe Creative Suite, whiteboard, pen, and paper;

Clear verbal and written communication, including UX writing;

Excellent command of Portuguese and English (C1 level as a minimum);

Experience collaborating closely with Team Leader, developers, designers, and other team members;

Proactiveness and autonomy;

Time-management skills;


👍 Nice to have (not mandatory)

Domain of Spanish.

💙 Perks

Enter a project that is growing fast and where the alongside work with decision-makers is guaranteed;

Competitive salary and incentive bonus structure;

Hybrid work (meaning some days you can work remotely and others on-site in our office);

Exceptional startup environment in one of the main Tech Hubs in Lisbon (Beta-i);

Training and conferences;

Yearly company retreat.

Local: Portugal
Tipo: Full-time;

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