english customer delight representative (m/f)

Are you passionate about costumer support and social media? Then this job is definitely for you:)

Come and work to one of the best places to work in Lisbon with a multicultural team from all over the world.

What will you be doing as an English Customer Delight Representative?
– Support (by chat, email or phone) and help small and medium sized businesses grow.
– Support and expand the self serve advertising base for SMB (Server Message Block) clients in the online and digital advertising domain.
– Provide sales support for all self service products.
– Provide product and tool support to improve clients’ experience.
– Identify trends and solve problems facing multiple SMB clients.
– Provide product insights and feedback from our customers to our engineering crew.

Are you the right person for this challenge? Then you must be:
– Fluent in English (C2 Level or Native).
– Good computer skills.
– Previous experience in customer service or/and customer support.
– Excellent communication skills.
– Good listening and empathy skills.

What do we have to offer?
– Competitive salary;
– Fixed-term, renewable employment contract;

Empresa: Anónimo
Local: Entrecampos, Lisboa
Tipo: Full-time;

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