CARMA is a global provider of media intelligence solutions. With team members on the ground in 41 countries across 5 continents, we deliver what matters.
We provide media monitoring, analysis, and databases services across all types of media, including print, online, social, TV, and radio. Our real-time analytics, presented with powerful visualisations and flexible reporting functions, allow you to demonstrate your media impact with ease.
Our customized solutions combine unrivalled human insight from a global team of researchers and analysts with the latest cutting-edge technologies to provide valuable, relevant, and actionable insights. Our clients include PR and communications professionals in all industries in the private sector, government, and NGOs all over the world.
As the Content Administrator, you will be a part of the CARMA Content Hub team, based in Lisbon. The Content Hub is responsible for ensuring the accuracy and relevance of the media content that CARMA monitors from hundreds of thousands of sources across the world on a daily basis, and that it distributes to hundreds of clients across the CARMA network, in Europe, the US, Asia and the Middle East.
The Content Administrator will deal with any issues that arise in respect of the accuracy or relevance of media content that it processes. They will use the diagnostic tools that CARMA has developed to be able to investigate the issues as and when they are reported and be able to make the required changes to correct the reported issues.
The Key Areas of Responsibilities
Responding promptly and effectively to all media content issues that come through from across the CARMA network
Using the CARMA diagnostic tools effectively to assess the reasons behind inaccurate or irrelevant content
Making the necessary changes to content profiles to fix reported issues
Reporting to the appropriate CARMA depts that reported issues have been fixed
Recording the number of content issues raised on a day to day basis
Profiling and adding new content sources that are required to the CARMA source list
Developing good working relationships with the various CARMA departments whom the Content Hub team will work closely with on a day to day basis
The Key skills & Qualifications Required
Strong knowledge of Wordand Excel
Great attention to detail and the highest level of accuracy
Written and spoken English of highest standard
Ability to efficiently plan workload to prioritise and meet client requirements
High degree of numeracy
Strong Interest in news media and current affairs
Fluency in additional language(s) other than English an advantage
A great team player
Hours of work: 40 hours per week Monday-Friday (0800-1700)
Tipo de oferta: Full-time
Local: Lisboa, Portugal