customer support



Aptoide, an Android app store with more than 350M users worldwide, from Brazil to India is an open and independent marketplace. We rely on our community to provide the best content, to help us find and highlight the newest great apps for Android.
Now, Aptoide’s goal is to re-invent App discovery experience, leveraging the power of the blockchain and AppCoins (APPC) in different Android products.
Aptoide is looking for a dynamic, committed and self-motivated Customer Support Representative to join our Finance Team! If you would like to learn more about mobile apps and AppCoins, as well as to be part of a Portuguese growing company this career opportunity is for You!

Role
• Support customers by providing helpful information, answering questions, and responding to complaints;
• Develop a positive relationship with customers/users or potential customers/users sharing more about the Aptoide ecosystem;
• Report the main problems to the technical team and ensure they are processed so you properly follow up with the customer/user.

Requirements
• Proficiency in English;
• Proactive, goal-driven with strong organizational skills;
• Attention to detail and accuracy;
• Previous experience in similar responsibilities would be valued;
Aptoide, an Android app store with more than 350M users worldwide, from Brazil to India is an open and independent marketplace. We rely on our community to provide the best content, to help us find and highlight the newest great apps for Android.
Now, Aptoide’s goal is to re-invent App discovery experience, leveraging the power of the blockchain and AppCoins (APPC) in different Android products.
Aptoide is looking for a dynamic, committed and self-motivated Customer Support Representative to join our Finance Team! If you would like to learn more about mobile apps and AppCoins, as well as to be part of a Portuguese growing company this career opportunity is for You!

What you will get
You will learn a lot about apps monetization and distribution;
You will work together with a strong team with versatile experience;
You will have the opportunity to work from home 50% of the time.

Empresa: Aptoide
Local: Lisboa
Tipo: Part-time;


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Imprimir Imprimir Enviar por email Enviar por email 29 / Outubro / 2020  freelancer, vários