See Tickets is an international ticketing services company owned by Vivendi SA.
See Tickets’ head office is in Nottingha, but we also have offices in London, Los Angeles, Paris, Berlin, Madrid, Amsterdam, Antwerp, and Lisbon.
See Tickets retails and distributes tickets for music, theatre, festival, sport, comedy and lifestyle events working with more than 5,000 clients globally.
Since 2011, See has been a wholly-owned subsidiary of Vivendi SA, a Paris-based international integrated media and content group, employing more than 50,000 staff globally.
We are now looking for a Lisbon-based Customer Service Advisor. This is a full-time position (40 hours/week)
What you will do:
_ Manage customer queries to ensure that they are responded to in a timely fashion delivering an outstanding service at every touch point;
_ Provide information regarding our services and other related inquiries;
_ Experience in customer service
_ Portuguese native, with English proficiency and Spanish (C2)
_ A true passion for providing outstanding customer service, and motivation to go that “extra mile” for our customers
_ Friendly and professional written communication skills
_ Hard working and passionate
WHAT WE OFFER
_ Opportunity to be part of a young and motivated team
_ Work side by side with the biggest events in Portugal and abroad
_ Lively working environment at 3D Espaço co-working space, located in the up-and-coming part of the city – Marquês de Pombal.
Are you the one? We want to meet you, send us your CV!
Empresa: See Tickets