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customer / market researcher

We are looking to hire a team of Customer/Market Researchers to support our Business and Product Development activities. The candidates can be from any degree but must be passionate about technology, mobile Apps, have
excellent communication skills and a great analytical thinking. Our company works for the global market, with software running in more than 42 countries, so if you are looking for a career challenge this is the opportunity that you are looking for.

Key Responsibilities
∙ Get customer feedback through surveys, interviews, questionnaires, and competitor analysis;
∙ Observe customers using the App and do market visits to understand customer in first hand;
∙ Conduct market research (primary or secondary) and identify market/industry trends;
∙ Do technical options evaluation against the benefit hypothesis;
∙ Conduct validation of possible solutions with the end-users;
∙ Create dashboards and reports of findings for the technical team and the top management;
∙ Measure user-engagement, growth and churn.
. Identify all the possible issues.

∙ Must have excellent communication skills and be highly fluent in English;
∙ Knowledgeable about Mobile Apps and Digital Technology;
∙ Experience on interpretation and data analysis;
∙ Ability to build regular deliverables through Power Point, Word, Excel, Google tools;
∙ Be a good listener, to better understand the consumers, identify their pains and expectations;
∙ Should have good skills of creative thinking;
∙ Proactive, highly flexible, highly organized and able to work with deadlines and multi-tasking;
∙ Should have good presentation skills;
∙ Team oriented and able to work in a fast-paced environment;
∙ Availability to travel abroad.

Additional Information
∙ Job location: Coimbra (Portugal)
∙ Position Type: Full-time
∙ We offer a competitive compensation package as well as an environment conducive to personal and professional growth

Empresa: WIT Software
Local: Coimbra
Tipo: Full-time;

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