senior account manager

Hey there, are you an easy going and highly responsible person? No? Then keep searching since this is not for you.

YDigital Media is hiring! In case you’ve been living under a rock, YDigital Media is a global digital marketing and advertising agency. We are present in Europe (Lisbon (HQ), Madrid), Africa (Cape Town) and Latin America (São Paulo, Bogota and Mexico City).

We’re looking for a Senior Account Manager. This person will be responsible for giving support to the local sales teams mentioned above and maintaining long-term client relationships, increasing sales and acting as the point of contact for campaign management, while managing the internal operations and processes.

Do these must haves for this position (A) fit you like a glove or (B) make you sweat?
• Degree in Marketing / Digital Marketing / Management or similar
• Solid experience in marketing/media/creative/digital agencies (at least 3/4 years) as an account manager or business developer, with a customer service approach (similar roles of client management will also be acceptable)
• Fluent in English. Spanish will be considered a plus.
• Able to make decisions under pressure and problem-solving skills
• Goal oriented and team player
• Excellent communication and organization skills, able to multitask but always keeping attention to detail

Do these responsibilities (A) make you excited or (B) make you cringe?

• Act as the point of contact for clients and sales teams, building strong, trust-worthy and long-term relationships and increasing client’s sales
• Support local sales teams
• Address client’s queries and issues effectively and in a timely manner
• Work closely with the Advertising Analysts to set digital strategies for your assigned clients, considering their specific requirement and to analyse campaigns performance and metrics in order to make sure client’s KPIs are reached (or ideally toped!)
• Manage internal processes and tools
• Overall responsibility for the successful initiation, planning, controlling and closure of a project / campaign

Did you reply A to all the above? Then jackpot, this is the job you’ve been looking for. With a major plus – free beer after 6.30PM!

Empresa: YDigital Media
Local: Parque das Nações – Lisboa
Tipo: Full-time;

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