deployment technician level 1 – maia



COMPANY OVERVIEW
Join Generix Group, a SaaS software editor, collaborative Supply Chain expert and Omnichannel Sales.
Our 550 employees provide a daily support for well-known customers, leaders of their activities in the digital transformation of their Supply Chain. In more than 60 countries through our 9 subsidiaries and partners network; our application services are used in about 6 000 companies worldwide.
Joining Generix Group is the insurance of developing within a growing and dynamic company, where goodwill is our everyday life! (or day to day life!) In a supportive environment, you can freely share and improve your skills and expertise.
Learning company, Generix Group is growing with its talents, so let’s build our future together.
Ready to face with us the challenge of digital transformation of prestigious clients?
As part of our development, we are looking for:

JOB DESCRIPTION
As an Deployment Technician Level 1, you will be involved in a team responsible for the deployment of R&D versions of costumer’s environment and assure the proper running of the solution after the setup.

MAIN RESPONSABILITIES
– Ensure the relationship with the customers, to inform them about the status of the requested deployments;
– Constantly reporting to the support team: updating the services to give them an overview of the deployments (critical incidents, …);
– Ensure a daily follow up of the monitoring reports to check the status of our client’s solutions.

EXPERIENCE REQUIREMENTS
– Technical skills in support and deployment, such as CloudOps;
– Knowledge of Web Services, IIS, load balancing and SQL Server (index, mirroring, …);
– System performance analysis and scripting automation;
– Ideally a first experience in the customer relationship;
– Prerequisites: writing and synthesis skills; be comfortable on the phone to reassure the customer;
– Ability to work in a team and be autonomous;
– Be able to apply the instructions and procedures;
– Fluency in French is mandatory.
– Good level of English would be a plus. Basic knowledge is mandatory.

OFFER
– Attractive wages and benefits;
– Excellent work conditions and environment (TECMAIA).

For application, please send your resume to the email below

Empresa: Generix Group
Local: Maia
Tipo: Full-time;


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