systems engineer and administrator

Imagine a place where talented and kind humans get together into a high performing team. You will find a place where innovative technology is leveraged to create new markets and great customer experiences. Welcome to RealNetworks, headquartered in Seattle with key offices in New York City, Beijing, Seoul, Salzburg, São Paulo, Zagreb and Lisbon.

In Lisbon we drive digital music and ring back tone ecosystem for our mobile operator’s customers, in close partnership with music labels, independent artists and media partners.

You are responsible for…
• Configuring and changing network elements, proposing improvements and executing them
• Maintaining installed base of servers by:
o Analyzing and resolving service incidents
o Troubleshooting problems and performing Root Cause Analyses
o Monitoring and reporting on system performance
o Continuous improvements
o Planning, deploying and documenting of changes
• Designing and planning new projects or change requests in terms of hardware, software, capacity and costs
• Supporting office IT requests

How will you know you fit into this role?
• Bachelor’s Degree or equivalent experience
• 2 to 4 years experience in similar responsibilities
• UNIX (Solaris, Linux) O/S administration
• Oracle and MySql Databases
• Network elements: Load balancers, firewalls, switches, routers
• Shell, Perl scripting
• Security protocolsö
• Application Servers (Apache, Tomcat, Java), installation and configuration
• Virtualization
• IT system operations (Incident, Problem, Change Management)

Bonus points for…
• VoIP and SIP protocols
• Experience with ticketing systems
• ITIL knowledge
• Proven analytical and problem-solving abilities
• Good communication skills in English are obligatory, both written and spoken

Join us and find…
• An international team, where seniors and youngsters strive for the same goal
• Team members who put every effort into bringing you up to speed!
• Flexible working time and the possibility to work from home
• Let’s talk about your salary when we know more about your professional background

Empresa: RealNetworks GmbH
Local: Lisboa
Tipo: Full-time;

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