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customer service ethics agent

Job Description

Elevus is recruiting a CUSTOMER SERVICE SPECIALIST with native/fluent level of the English language. Our client is a Global Business Process Outsourcer, specialized in Customer Experience Management across voice, social and digital channels.

Responsibilities:

– Provide quality support for the employees and help them in ethics and compliance reported issues.

– Take income reports for employees and third parties regarding incidents related to compliance with legal and regulatory issues and ethics.

– Ability to listen to difficult cases;

Qualifications

– EU citizenship or valid residence visa/work permit;

– High School Diploma or higher;

– Monday to Sunday 24/7

– Native or fluent (level C1/C2) in English and Portuguese;

– Excellent communication skills and pro-activity;

– Ease of interpersonal and teamwork;

– Be recognized for attention to detail and high energy;

– Enjoy challenges and be eager to join an exciting high growth company.

Offer

– Opportunity to work in a multicultural team within an international environment;

– Integration into a solid and growing company;

– Workplace: Lisbon, Portugal;

– Direct contract with the final client;

– Base salary + food allowance + bonus + health insurance (after 6 months);

– Relocation Package: Accommodation (all expenses included), Airport pickup, refund first flight (after 6 months), two-way ticket to homeland, free sports activities and Portuguese lessons.

Empresa: Anónimo
Local: Lisboa, Portugal
Tipo: Full-time;


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