virtual assistant



Our Company

We’re Toymail, the NYC-based Amazon, Verizon, and YC-backed tech startup that’s building a groundbreaking way for kids to exchange voice messages with loved ones. You might have seen us on Shark Tank in February, snagging one of the best deals in the show’s history. Our founders are the serial entrepreneurs behind Clocky, the runaway alarm clock that has sold over a million units. We value people who communicate complex ideas with fluency, attack problems creatively with simple and focused execution, and are hungry to build something BIG.

We’re seeking a Virtual Assistant Portugal based for a Part Time/Full time position to work remotely and help us with our Customer Service /Admin chores/ Amazon and Social Media optimization and support, as we build up our Portuguese team!

RESPONSIBILITIES

– Provide stellar customer service via email support
– Engage customers on social media networks to provide support
– Troubleshoot and support our products
– Amazon optimization and support

QUALIFICATIONS
– Amazing English written/communications skills
– Ability to respond to inquiries through social media, email and phone effectively and efficiently.
– Amazon Marketing and SEO / Keyword optimization experience will be a plus
– Ability to work in a fast-paced environment
– Experience within a start-up environment or small business a plus
– Sharp focus and ability communicate in a straightforward fashion
– High work ethic, energy, passion, enthusiasm, and a record of success

Perks:

Being a core part of an awesome team that keeps playful inventing at the heart while revolutionizing an industry
Flexible working hours and unlimited sick days
Vacation days
Work from home (this is a remote position. You’ll be working in Portugal for a NY based company)

Equity TBD

Empresa: Toymail / Clocky
Local: Remoto – Portugal para New York
Tipo: Freelancer;


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