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customer support representative

Company Description

Elevus is a portuguese company of the Onebiz Group, SGPS – a business group that currently develops six business areas: Finance, Education, Consulting, Tourism & Real Estate, Technology, Health & Aesthetics.
The brands of Onebiz Group have traced a successful path, reaching the recognition and prospecting of their networks. Currently, Onebiz Group is a reference group in the national and international market, with a portfolio of more than 100,000 clients and with a work area in about 31 countries.
Each brand has a team fully dedicated to the business that, together with the network, conceives its strategy of acting in the market.

Our client is a global business process outsourcer, specializing in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. Following their growth strategy, they intend to strengthen their international team in Lisbon by recruiting a Customer Support Representative with native/fluent level of English.

Job Description:

– Answer to customer requests, in a simple way keeping a smile to ensure their satisfaction;
– Managing claims and requests;
– Providing the necessary support, advice and information.

Required Profile:

– EU Citizen or valid work permit;
– High School Diploma or higher;
– Native or fluent (level C2) in English;
– Excellent communication skills and pro-activity;
– Ease of interpersonal and teamwork;
– Be recognized for attention to detail and high energy;
– Enjoy challenges and be eager to join an exciting high growth company.

Offer:

– Opportunity to work in a multicultural team within an international environment;
– Integration into solid and growing company.
– Place of Work: Lisbon;
– Full-time.
– Relocation support package (when applicable).

Job Type: Full-time

Empresa: Elevus
Local: Lisboa
Tipo: Full-time;


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