german customer support agent – m/f – lisbon – portugal

Egamingservices was established in 2016 in Lisbon, has a young talented team and boasts of being a full 360 Digital Marketing Agency that provides effective, comprehensive digital technology, strategy consulting and digital marketing services.
We are creating the not your typical customer service center.
The culture is one-of-a-kind, with a unique focus on giving our employees what they need–from competitive pay and time off, to a strong carrer development program.
We believe every contact is an opportunity to deliver not only the right resolution, but an amazing customer experience as well.

Job description
– Provide exceptional customer service in a non-scripted world to get users back to gaming.
– Perform basic-level deposit and withdrawal follow-up, technical troubleshooting and general question assistance
– Give and receive performance feedback with your teammates and Supervisor regularly
– Demonstrate consistent, reliable attendance with a positive enthusiastic attitude

We value
– A native German speaker
– Great typing skills (at least 35 words per minute required)
– Experience providing fantastic customer service, face to face or on the phone.

Please do not forget Please make sure you have these on your resume.
Candidates without the necessary information will not be moved to the next step.
1 – An attached resume
2 – That you are currently living in Lisbon, Portugal
3 – Experience in a customer facing; preferred over the phone customer service role for at least a year

Tipo: Full-time;

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